Car Hire in Heraklion Airport Frequent Questions

Can anyone rent a car at your car hire company?

Indeed, everyone can rent a car at Car Hire Heraklion Airport , provided that he is over 21 years old and has a valid driver’s license issued in the EU, or an international driver’s license.

Is the rate given the final one?

Yes, our rates include VAT, unlimited mileage, Full Insurance, maintenance and road assistance, Public Liability Insurance and Theft Insurance.

Are there any additional fees?

There are no hidden fees and additional charges.

Can I Pay by Credit Card?

Yes, all major credit cards are accepted at Car Hire Heraklion Airport. Credit cards are not required for the reservation.

Can I ask for a particular car when I make a reservation?

Of course, you are allowed to ask for any particular type of car included in our fleet as long as it is available at the time.

Can my friend drive the car even if the reservation is in my name?

You are allowed to declare a second driver and allow him to drive the vehicle, provided that he is over 21 years old and has a valid driver’s license with him. In any opposite case, all possible penalties and tickets are solely your responsibility.

Is there Road Assistance? Can I call you if something goes wrong?

Car Hire Heraklion works with accredited and reliable road assistance companies in Crete and offers you 24/7 coverage everywhere you are on the island of Crete. You can contact us in any case or unfortunate event.

What is the cancellation fee?

There is no cancellation fee at Car Hire Heraklion, but you are requested to inform as on the cancellation as soon as you know.

How will I recognize the person waiting for me at the airport or port of Heraklion?

Our employees will be waiting for you at Heraklion Airport or Port of Heraklion with a banner with your name written on it. Our employees always bear the name and logo of the company, so that you cannot miss them.

What happens in the case of flight delay?

Our employees will be waiting for you at the airport, even in the case of flight delay, without any additional charges.

Can I have a child’s seat or roof racks? How much do they cost?

Child’s seat and roof racks are at your disposal, free of charge upon request.

Do you have any additional question? Please contact us for any additional question or request or read our car hire terms and conditions